All SlickBoyz orders are processed after your order is placed. Please allow 3–7 business days for processing before your order ships.

Note: During new drops, restocks, holidays, or high-volume periods, processing times may be longer.

In some cases, items may temporarily go out of stock due to high demand. If this happens, processing may take up to 7–14 business days while inventory is restocked or produced.

If there is a major delay, we’ll contact you with an update.

Shipping time begins after your order has been processed and shipped.

Hawaii Orders

Estimated delivery time:

• 2–5 business days

Mainland U.S. Orders

Estimated delivery time:

• 5–10 business days

Please note that shipping delays caused by carriers, weather, holidays, or high-volume periods are outside of our control.

Yes. Once your order ships, you’ll receive a shipping confirmation email with tracking information.

We currently do not offer refunds for:

• Incorrect size selections
• Buyer’s remorse
• Change of mind

Please review sizing carefully before placing your order.

Yes. We offer size exchanges within 7 days of delivery if the item is:

• Unworn
• Unwashed
• In original condition

Customers are responsible for:

• Return shipping costs
• Shipping costs for the replacement item

To request an exchange, contact:
slickboyzllc@gmail.com

Include:

• Your order number
• Full name
• Item name
• Requested replacement size

If you receive a damaged, defective, or incorrect item, please contact us within 5 days of delivery.

Please include:

• Your order number
• Photos of the issue
• A brief description of the problem

If approved, we’ll provide a replacement or appropriate resolution at no additional cost.

No. Sale items, discounted products, and limited releases are final sale and are not eligible for returns or exchanges.

SlickBoyz is not responsible for lost or stolen packages marked as delivered by the shipping carrier.

Please contact the carrier directly for assistance.

Please double-check your shipping address before placing your order. SlickBoyz is not responsible for packages sent to incorrectly entered addresses.

If you notice an error, contact us immediately at:
slickboyzllc@gmail.com

We’ll do our best to help before the order ships.

Yes. SlickBoyz may offer local pickup for select orders in Honolulu.

If local pickup is available, you’ll see the option at checkout or receive pickup instructions after your order is ready.

Please note:

• Pickup orders still require processing time
• You’ll receive a confirmation message when your order is ready for pickup
• Do not arrive for pickup until you receive confirmation

Pickup orders should be collected within 7 days of receiving your pickup confirmation.

If the order is not picked up within that timeframe and we do not hear from you, the order may be canceled or returned to inventory.

Yes. Please contact us ahead of time with:

• Your order number
• The full name of the person picking up the order

The person picking up may be asked to show confirmation of the order.

No. Local pickup orders do not require shipping fees.

If your order has not shipped yet, contact us as soon as possible at:
slickboyzllc@gmail.com

We’ll do our best to accommodate your request, but changes cannot be guaranteed once processing has started.